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Job openings for communications specialist in kolkata

Communications Specialist - BPO_Male_Day_Shift_Internation_Voice_Inbound


Communications Specialist
Job Summary & Role
We are determined problem solvers who think about the big picture without losing sight of the details and
treat every customer as the most important.
We are here to delight our customers and keep them coming back.
We are Responsible for reducing customer pain points.
13:30-23:30 (Mon to Fri)
• Communicate directly with our US customers to ensure their experience is completely positive via
email & phone.
• Connect with each customer to create a memorable and personalized experience.
• Think critically to solve all customer pain points in the shopping process.
• Connect with vendors & shipping carriers for all customer related issues.
• Strong analytical skills
• Strong communication skills
• Results-oriented
• Proactive and a team player
• Empathy and generosity
• Excellent written & verbal communication
• Strong Time management skills
• Experience working with and earning trust with high performing teams.
• HS/Degree from a reputed institute in relevant field is mandatory.
• Maximum 2 – 3 years professional experience in BPO industry.
Job Location
• Goriahat at E-commerce company.

Thanks & Regards,
Saghir Ahmed|

Mobile : 8240428903 / 9681871428
Visit our Website : www.ytsolutions.in

Experience 0 - 2 Years
Salary 2 Lac To 3 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Diploma
Key Skills bpo telecalling telesales telemarketing customer handling voice process customer support

About Company

Contact Person Mr. Saghir Ahmed
Address 21/5, Sahapur Colony, Plot no. 70, New Alipur, Land Mark: New Alipur Triangular Park, Landmark: Mukti Sangho Club or Mahindra Two wheeler Service Centre
Mobile 9681871428
Email ID ahmed@yestechsoft.com